Student groups will be required to prepare and present the following:


1) A Balanced Scorecard for an organization of their choosing.


a. Choose a company and provide a brief background about the company and why you chose to


present this.


b. Develop and prepare a formal BSC for this company. For each of the 4 major areas there


should be a minimum of 3 objectives with appropriate measures for each.


c. Prepare a detailed explanation of each objective/measure that fully justifies its inclusion in the




d. Prepare at least 2 strategy maps to illustrate the reasoning behind your chosen objectives and




Create a balanced scorecard for your chosen company. Link your scorecard measures


using the framework from the exhibits in your text. Indicate whether each measure is


expected to increase or decrease. Feel free to create measures that may not be specifically


mentioned in the chapter, but make sense given the strategic goals of your Company.


2. What hypotheses are built into the balanced scorecard for your Company? Which of these


hypotheses do you believe are most questionable and why?


3. Discuss the potential advantages and disadvantages of implementing internal business


process measures for your company. Would you recommend using this measure in your


Company’s balanced scorecard?


4. How beneficial would it be to “drill down” the measurements of the balanced scorecard


to each segment of your company? Would the metrics you developed apply to all


segments of your Company? Why or why not?



Number of pages: maximum 5

References: 5






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