KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs.

Research the benefit of using metrics such as KPIs or CSFs.

Create a 3- to 5-minute a podcast and ensure you do the following:

  • Provide a brief background of the company
  • Identify the business problem
  • Suggest three to five metrics that would help the business gauge success
  • Explain the meaning of each metric
  • Explain why each metric will help the business determine success
  • Discuss the affect the evolution of data, information, business intelligence and knowledge have on the chosen organization