Complete Lesson 4: The ITIL Service Value System

Complete Lesson 4: Quiz

Complete Lesson 4 and the Quiz: The ITIL Service Value System in uCertify under the Course Resources. Submit the three required screenshots, along with

Part 1B, to this module’s Assessment Dropbox. Take a screenshot of the Confirmation page, the Test Result and the Report Card with your name included.

Copy and paste the screenshots into the same word document you use for Part 1B.

(All items are to be attempted in order to earn the Part 1A Lab points)

Assessment Part 1 B:

Assessment Instructions

Complete the following questions in an MS Word Document in APA format. Double space your work and use 12-point font using Times New Roman. You must

include both a separate cover and reference page.

1. Research and compare cellular 3G implementations (CDMA) with 4G – LTE-Advanced. Include the technological differences between the two

implementations and include the importance of multiplexing and error correction.

2. Compare the encoding used for MP3, FLAC, WAV and that used by CDs, provide details for each of the four types. Do you think the resulting sound quality

when played back through good headphones would be the same? Why or why not?

3. What are two differences between analog and/or digital data transmitted with an analog signal, and with a digital signal? Why is noise a bigger problem for

analog transmission of data. Provide one specific example or reason.

Under what circumstances will error correction work, and when will it not work? Investigate and provide some detail on Forward Error Correction in the above


Assessment Requirements

Double space your work, use Times New Roman 12-point font, include both a separate cover/Title Page, a separate Reference page and references.

Written work should be free of spelling, grammar, and APA errors. Points deducted from the grade for each writing, spelling, or grammar error are at your

instructor’s discretion.

Be sure to cite both in-text and reference list citations where appropriate and reference all Be sure to use in-text citations where relevant and a reference page.

The Cover Page and Reference page are not included in the page count.

Please be sure to download the file “Writing Center Resources” from Course Resources to assist you with meeting APA expectations.

Your sources and content should follow proper APA citation style.


Also review the university policy on plagiarism. If you have any questions, please contact your professor

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